Understand Privacy Rules for DANA and QRIS
We collect the details needed to create and maintain your account, confirm your phone number, record wallet activity and respond to account questions. That can include contact details, sign-in records, device information, transaction references and support messages. When you use DANA, OVO, GoPay or QRIS, we
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retain the payment status and reference needed to match an account action; we do not present your wallet PIN as part of our account record. Bank transfer or virtual account references, including activity connected with BCA, BRI, Mandiri or BNI, may also be stored for reconciliation.
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We use this material to operate the requested account service, protect access and meet applicable duties where local law permits. The policy applies to account access and related records, not to unrelated services.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.